Skip to main content
Welcome to the Printer Setup Guide Center, an independent help site for setting up HP printers at home or in a small office. Here you will find step-by-step guides for unboxing, connecting to Wi-Fi, installing drivers, printing and scanning, and fixing common issues.
This is an independent guide and is not affiliated with HP. For official HP support and the latest software, visit https://support.hp.com or https://123.hp.com.

Set up with 123.hp.com

Download drivers and software from HP’s official setup site.

Connect to Wi-Fi

Get your printer on the network so you can print wirelessly.

Install drivers

Install the right drivers for your computer or phone.

Print and scan

Learn how to print documents and scan photos or pages.

Fix offline printer

Troubleshoot when your printer shows as offline.

FAQ

Quick answers to common setup and usage questions.

​
Quick setup overview

Follow these four steps to get your new HP printer ready to use:
1

Unbox and prepare

Remove all packing tape and protective materials, connect the power cord, and turn the printer on. Set your language and country on the control panel, then load paper and install the ink or toner cartridges.
2

Go to 123.hp.com/setup

On your computer or phone, open a browser and visit 123.hp.com/setup. Enter your printer model, then download and run the HP Smart app or recommended installer.
3

Connect to Wi-Fi

Use the HP Smart app or the printer’s control panel to connect to your wireless network. You will need your Wi-Fi network name and password.
4

Print a test page

From your computer or phone, open any document and choose Print. Select your HP printer and print a test page to confirm everything is working.

​
Still need help?

If these guides do not solve your issue, contact HP support at https://support.hp.com for official help, manuals, and live chat options.