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You can print documents and photos from a computer or mobile device, and scan originals using the HP Smart app or your printer’s built-in features. This guide covers the most common methods for Windows, Mac, iOS, and Android.
1

Open the file

Open the document or photo you want to print.
2

Choose Print

Press Ctrl + P or select File > Print.
3

Select your HP printer

Choose your HP printer from the list. Adjust settings like paper size and color, then click Print.
If your printer is not listed, make sure it is turned on and connected to the same network. See Connect your printer to Wi-Fi.
1

Open the file

Open the document or photo you want to print.
2

Choose Print

Press Command + P or select File > Print.
3

Select your HP printer

Choose your HP printer from the list. Adjust settings, then click Print.
If you added the printer with AirPrint, macOS handles the driver automatically.
1

Open HP Smart

Launch the HP Smart app and make sure your printer is added.
2

Tap Print Photos or Print Documents

Select the type of file you want to print.
3

Choose the file and print

Browse to your file, select it, adjust options if needed, and tap Print.
1

Open the file

Open the photo or document in the app you want to print from.
2

Tap the Share button

Tap the Share icon, then select Print.
3

Choose your HP printer

Select your HP printer and tap Print.
AirPrint works when your iPhone or iPad and your HP printer are on the same Wi-Fi network.
1

Open the file

Open the document or photo you want to print.
2

Tap the menu

Tap More options (usually three dots), then select Print.
3

Select your HP printer

Choose your HP printer from the list and tap Print.
If your HP printer does not appear, make sure Default Print Service or Mopria Print Service is enabled in your Android settings under Connected devices > Connection preferences > Printing.

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Scan with HP Smart

1

Open the Scan tile

In the HP Smart app, tap the Scan tile on the home screen.
2

Choose the scan source

Select Camera to scan with your phone, or Scanner to scan from the printer’s flatbed or document feeder.
3

Capture or load the original

If using the camera, position the document and tap the capture button. If using the scanner, place the original on the glass or feeder and tap Scan.
4

Adjust and save

Crop, rotate, or adjust the scan if needed. Tap Save or Share to send it to your device or cloud storage.

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Scan from the printer control panel

Some HP printers let you scan directly from the control panel to a computer or email. Steps vary by model.
1

Place the original

Put the document face-down on the scanner glass or face-up in the document feeder.
2

Select Scan on the panel

On the printer’s touchscreen or buttons, choose Scan.
3

Pick the destination

Choose where to send the scan, such as a connected computer or email. Follow the prompts to finish.
Menu names and button locations vary by printer model. If you do not see a Scan option, check your model’s manual on https://support.hp.com.
1

Open HP Smart or printer settings

In the HP Smart app, go to your printer and look for Print Quality Report or Printer Status Report. On Windows or Mac, you can also print a test page from Printer Properties or Printers & Scanners settings.
2

Print the report

Follow the prompts to print. The report shows ink levels, alignment, and connection status.
A printed status report is helpful when troubleshooting. Bring it with you if you contact HP support through https://support.hp.com.